Terms and conditions

Introduction

This Internet web site www.fungraphics.co.uk is owned and operated by Fun Graphics UK.

By accessing and using the Site, You agree to be bound by the Terms and Conditions. Please read the Terms and Conditions carefully before accessing and using the Site. If you do not accept and agree to abide by the Terms and Conditions, please do not access and use the Site.

 

Delivery:

We respect your confidentiality therefore all orders are dispatched in discreet, plain packaging, and we will never make your details available to any third party company for marketing purposes.
If your delivery is 10 days or more overdue, then please contact us.

 

Fun Graphics makes every possible effort to ensure deliveries are dispatched within three working days from receipt of order.

If you request a particular means of delivery different than that offered normally by Fun Graphics any additional cost will be billed to you.

Risk of loss and damage of goods passes to you on delivery.

*On choosing the free delivery option, we will obtain a proof of postage but we can in no way guarantee the arrival of the goods.

 

Returns and Cancellations

By law, consumers in the European Union have the right to cancel a contract for the purchase of an item within seven working days of the day of receipt of the order.
If you wish to cancel your order under the Distance Selling Regulations we ask you to please notify our Customer Service team quoting your name, order number and details of the products:
* by email or
* by post to our Customer Service address:

Fun Graphics UK

Unit 20 The Vanguards

Vanguard Way

Shoeburyness

Essex

SS3 9QJ

England

Goods must be returned within 28 days, using the address above.

Where you are cancelling your order within this cooling-off period we will refund the full cost of the item. We will only refund the delivery charges if you are cancelling the whole order, so please mention this when cancelling your order. Delivery charges are non-refundable if you are returning part of an order.

If you notify us of your cancellation after the 7-day statutory cooling-off period, goods returned to us can only be exchanged for replacement goods. Goods returned must in all respects be in the condition you received them.

If you return goods, please always retain proof of posting for your records. This can be obtained from your Post Office and is free. You will be responsible for the returned products until they reach us.

 

Refunds

 

Before contacting us please take note of the timescales required to process a refund:
We require 5 working days from receipt of a return for us to process a refund.
Please allow a further 5-10 working days for the refund to be credited to your account. This time frame is dictated by your bank or card issuer and is outside our control.

Your refund will be credited to the same card with which you made your original purchase.

 

Faulty Items

 

In the rare event you have a faulty item, please return it to us for an exchange or refund.

Fun Graphics UK

Unit 20 The Vanguards

Vanguard Way

Shoeburyness

Essex

SS3 9QJ

England

 

Goods

It is your responsibility to verify the quantity and condition of goods upon receipt and, in the case of on-arrival damage or missing items, to notify us in writing within 7 days of receipt (retaining all relevant documents).

Fun Graphics UK shall in such circumstances provide you with identical replacement goods or a full refund upon request.

 

Privacy

 

As part of our high security standards, when you enter this website we will use cookies. Cookies are small pieces of information which are stored by your browser on your computer’s hard drive. Fun Graphics has relationships with carefully selected and monitored suppliers to assist in the delivery of a high quality website. Some of these suppliers may also set cookies during your visit in order to meet contractual obligations with Fun Graphics. The information these cookies collect is anonymous and not personally identifiable. It does not store any personal details relating to you or your credit cards. If you do not wish to receive cookies you will not be able to use this website.

 

Payments

 

Making a purchase could not be easier. Just browse our site, and add any items that you wish to buy into the shopping basket. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order.

You will be guided to a 100% secure payment via PayPal who accept Visa, Mastercard, Delta, Switch/Maestro, American Express and Solo payment cards.

Once payment has been received you will receive confirmation of the order by email. Our acceptance of the order and therefore the contract between us begins when we despatch the order to you and you receive your Despatch email. Prior to this we reserve the right not to accept an order. This is to protect ourselves in the event that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason.

 

Buying With Confidence

 

To help you, we offer easy exchanges and secure ordering. We at Fun Graphics ensure that every product sold meets the highest quality standards and is policed by our own Quality Assurance Team.

At Fun Graphics we pride ourselves on the quality of our products and materials so you know you can be confident of your purchases.

Fun Graphics offers its products within the limits of available stock.

Fun Graphics reserves the right to refuse orders without explanation.

Site Links

We accept no responsibility for the content or use of third party sites linked to from our website.

 

Submissions to our site

By submitting text or images, by any means, to our site you are deemed to have authorised Fun Graphics to reproduce, modify and adapt such material for any purpose, through any media.

Fun Graphics reserves the right to modify the present Terms and Conditions of Sale at any time by publishing a new version.

 

Copyright:

The Site, its design, and all content included on the Site, such as text, graphics, logos is the exclusive property of Fun Graphics UK or its content suppliers.

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